Frequently asked questions

Whether you’re exploring fractional marketing support or looking for senior marketing leadership to guide your next move, these FAQs cover how we work, who we help and what partnering with Flock Effect looks like. If you don’t see your question here, we’re always happy to talk.

What we do

What problems do you typically help businesses solve?

We’re often brought in when marketing feels unclear, stalled or under pressure. That might look like stretched teams, competing priorities, lack of senior guidance, or the need for clearer direction across strategy and delivery.

What is marketing capability development?

Marketing capability development is the process of strengthening the skills, confidence, strategic thinking and commercial judgement of your marketing team. At Flock Effect, this goes beyond training. We help marketers apply what they learn in the context of real business challenges, stakeholder environments and organisational goals.

How do you help marketing teams improve performance?

High-performing marketing teams don’t just deliver campaigns well – they think strategically, communicate effectively and make confident commercial decisions. Through coaching, mentoring, advisory support and The Marketing Residency, we help teams develop the capabilities that lead to stronger performance and better business outcomes. 

Is The Marketing Residency a marketing coaching program?

Yes, but it’s different from traditional coaching. The Marketing Residency combines strategic coaching, practical guidance and capability development tailored to your organisation. Participants are supported in the context of their day-to-day work, helping them build skills while achieving real business outcomes.

How we work

How is Flock Effect different from a training provider?

Traditional training often focuses on knowledge transfer. Flock Effect focuses on the application. Through coaching, mentoring and strategic support, we help marketers apply new thinking, build confidence and navigate real workplace challenges in ways that create lasting capability.

How does fractional marketing support actually work?

Fractional support gives you access to senior marketing leadership without the commitment of a full-time hire. We agree on scope, cadence and focus upfront, then adjust as needs evolve.

Do you work independently or as part of our team?

We work alongside your internal team and partners, integrating into existing ways of working rather than creating parallel processes.

How quickly can you get started?

In many cases, we can get started immediately depending on scope and availability. We prioritise clarity upfront to build momentum quickly. If your challenge requires ongoing long-term or specialist support, we’ll come up with a plan to get started as quickly as possible.

Who we help

Do you work with individuals or entire teams?

Both. Some clients engage Flock Effect to support individual marketers or leaders, while others invest in capability development across an entire marketing team. Programs and support can be tailored to suit the size, structure and maturity of the organisation.

What types of organisations do you work with?

We work with mid-sized businesses through to large enterprises, not-for-profits, scale-ups and established organisations across a range of industries.

Do you work with agencies as well as in-house teams?

We generally work with in-house teams to support and maximise agency outcomes. An agency may recommend us to a client so we can provide  senior oversight, new perspectives or additional leadership support during busy or complex periods.

Is there a minimum size business you work with?

No. Fit matters more than size. We’re most effective where there’s openness to senior guidance and collaboration.

About Flock Effect

Is Flock Effect a consultancy or an agency?

Neither, exactly. We provide senior marketing leadership and support that sits between in-house teams, agencies and traditional consultancies.

Who leads the work at Flock Effect?

Flock Effect is led by founder and senior marketing leader Kirsten Craven.

Getting Started

How do I know whether I need coaching, advisory support or fractional leadership?

It depends on the challenge you’re trying to solve. If you’re looking to strengthen skills, confidence and team capability, coaching or The Marketing Residency may be the best fit. If you need strategic guidance and an experienced sounding board, advisory support may be more appropriate. If you’re facing a leadership gap or significant change, fractional leadership can provide short-term executive support.

How do we begin working together?

It starts with a conversation. We’ll talk through what’s happening, what you need and whether Flock Effect is the right fit.

Are engagements ongoing or fixed-term?

Both. We offer flexible arrangements designed to suit your needs, timeframe and budget.

Still have questions?

Not every situation fits neatly into an FAQ.

Get in touch, and we’ll talk through what’s happening and how we can help.